Are there any “rules” on the waterways?
  

There are a few very simple rules on the waterways and these are fully explained in the Skipper’s Manual provided on your boat.

What shouldn’t I bring?

Apart from electric shavers please don’t bring your own domestic appliances, heaters, lighting equipment etc, unless the boat description indicates that it has a 240volt system installed. If this is the case you can usually bring your electrical appliances along with you to use on your boat, though it would be wise to telephone the boatyard first to see if they have any restrictions. Boat operators usually don’t allow large items such as bicycles and canoes on board, although permission may be given in certain circumstances. Dinghies may be towed behind your boat on the Broads.

What about safety?
 

You will receive information about safety and handling your boat before you set off on holiday. Also, we will give you full safety instructions. However, should you have any concerns about safety please do tell us immediately.
 
Ideally wear non-slip shoes and the buoyancy aid which will have been provided free of charge by your boatyard, whenever you or your children are on deck and follow the simple rules in the Skipper’s Manual on board.

Can we fish on all rivers?
  

You can fish at any time except the close season (mid March to mid June). You’ll need an Environment Agency Licence, available from Post Offices and some fisheries and regional E A offices – these should be obtained before your holiday.

How far can we travel on an average day?
  

Four hours cruising a day suits most people. This enables you to cover about 80 to 100 miles in a week, with plenty of time for “shore-leave”.

When can I embark?
  

Between 2pm and 4pm is the normal time for holidays of seven or more nights and 2:30pm for a Short Break. Your boat should be returned to base by 9am on the last day of your holiday.
 

What if the boat breaks down?
  

It shouldn’t do, but as with anything mechanical problems sometimes occur. In this unlikely event, simply contact the base and a service engineer will be dispatched immediately. No compensation is payable for delays caused by engine or equipment failure attended to in reasonable time.

Your boat is insured, but you are expected to take reasonable care. Hire bases charge a damage waiver payment, which will be included in your overall invoiced cost. See our Costings page for more details. You will also be offered optional insurance against the cost of a diving service to clear a fouled propellor. .

Booking Deposit/Cancellation Cover
  

Cancellation protection is included in our prices for UK holidays and covers you against loss of your booking deposit and liability to pay the balance of hire charges if you have to cancel for certain unavoidable reasons.

Can we bring pets aboard?

Unless otherwise stated in boat information, pets are welcome on our boats for a small charge. Pets are limited to two per boat – but dogs may be restricted according to size and type. If you’re bringing your dog please enquire about the hire base policy prior to your reservation.

Where can we stop overnight?
  

Free moorings are available along the waterways and at most Blakes and Hoseasons hire bases. You can also tie up at local authority marinas or quays , where a charge is usually made.

What about fuel and water?
  

The diesel and water tanks will be full on arrival. Water will need topping up from time to time from one of the many points on route. Gas for cooking and the diesel should last for the cruise.

Do all boats have toilet facilities?
  

All cruisers are fitted with flushing, sealed unit toilets, similar to those in aircraft and may require “pumpout” service during your holiday. Simple and clean, this is done at the many service points for between £8 and £12 per service.